Send a Message
Our Concierge is happy to respond with pleasure and discretion, generally within 24 business hours.
Send an emailWe're here to help — get in touch with the Prestige Fetch team.
Whether you have a question about an order, need help with a return, want to verify the authenticity of an item, or simply want to know more about our services, we're always happy to hear from you.
Sourcing request
Concierge Sourcing Request formResponse time
Our Concierge is reachable 7 days a week, 10am to 8pm, and we reply to messages within 24 business hours.
Our team speaks
English, French, Italian, Spanish, Dutch, German
For urgent order issues, please include your order number in your message so we can assist you as quickly as possible.
